faq and contact
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Payment & Shipping :
How do I ship my firearm to the Custom Shop?
It is legal for any gun owner to ship their gun by UPS, Federal Express, or other private carrier to a gunsmith, dealer or manufacturer for repair or alterations. The gun can be directly returned to the owner by UPS or other carriers. Be sure when shipping a firearm you insure for full replacement value, make sure the firearm is properly packed to prevent damage in shipping. Please provide us with full details, including your name, address, daytime phone number, home number, type of gun, serial number and clear instructions of work you would like done.
SHIP TO: Custom Shop - Todd Ramirez
7680 North U.S. Hwy. 69, Alba, Texas 75410
(903) 768-2948
Shipping & Handling Cost?
Unless otherwise requested , return shipment will be by Fed-Ex. Minimum shipping charges will be $25.00 for firearms. Additional charges may be added to guarantee that packages are insured for full replacement value.
How and When Do I Pay?
A deposit of one third of purchase price is required before work can begin. One third when job is near completion and the final third when the work is finished. When work is completed you will receive an invoice. Shipment will be made immediately if payment is made by certified check or money order. If personal or company check are sent, then we will ship two weeks from the date we receive payment.
Non-payment Policy?
Complete Gun Invoices. Complete guns must be paid for within 15 days of the invoice date. Nonpayment will result in the loss of the deposit and firearm will be put back into the inventory.
Contact Information
Custom Shop - Todd Ramirez
Address: 7680 North Hwy. 69
Alba, Texas 75410
Phone: 903-768-2948
Fax: 903-768-3163
E-mail: customgun@att.net